Switching pharmacies?Transfer your prescription to Fairview in 60 seconds.Start your transfer
New patient? Start here500 Katie Avenue, Hattiesburg, MS 39401
601-544-4871Mon to Fri 8am to 6pm | Sat 9am to 1pmAccount
Fairview Pharmacy
Fairview Pharmacy

Which one do you actually need?

The most common mistake in any pharmacy aisle is reaching for the wrong kind of product. A pharmacist explains the difference, in plain words, so you can match the product to the symptom.

Cold, Cough and Congestion

Three different symptoms, three different kinds of product. Reaching for the wrong one is the most common mistake people make in the cold aisle. Here is how to tell them apart.

If you haveRunny nose, sneezing, watery eyes
AntihistamineKnown as: Claritin, Zyrtec, Allegra, Benadryl

When your nose is running and you are sneezing, an antihistamine calms the reaction that is driving it. This is the right family for allergy style symptoms and for the runny, drippy stage of a cold.

Shop antihistamine options
If you haveA dry, hacking cough that will not stop
Cough suppressantKnown as: Delsym, Robitussin cough

When the cough is dry and there is nothing coming up, a cough suppressant quiets the cough reflex itself. It is for the cough that just keeps going and keeps you awake, not for a chesty, productive cough.

Shop cough suppressant options
If you haveA chest full of phlegm, a wet, productive cough
ExpectorantKnown as: Mucinex, Robitussin chest congestion

When there is thick mucus in your chest, an expectorant thins it so it is easier to clear. This is what Mucinex actually does. It is not a cure all for every cold symptom, it is specifically for breaking up phlegm.

Shop expectorant options
If you haveA blocked, stuffy nose, sinus pressure
DecongestantKnown as: Sudafed, nasal sprays

When your nose is blocked and you feel pressure behind your face, a decongestant shrinks the swelling so you can breathe. It addresses stuffiness, which is a different problem from a runny nose.

Shop decongestant options

Allergy and Sinus

Allergy relief goes wrong in two common ways: people reach for an old-style antihistamine that makes them drowsy when a modern one would not, or they treat a congested, blocked nose with a product built for sneezing and a runny nose. Matching the product to the actual symptom is most of the battle.

If you haveSneezing and itchy, watery eyes
Oral antihistamineKnown as: Claritin, Zyrtec, Allegra

Blocks the histamine that drives sneezing, itch, and watery eyes. Best for daily, all-over allergy control. These newer antihistamines work well without the heavy drowsiness of older ones, so they are the right pick when you need to function through your day.

Shop oral antihistamine options
If you haveItchy eyes specifically, not helped by a pill
Antihistamine eye dropsKnown as: Pataday, Zaditor

Treats the eyes directly when an oral pill is not enough. If your main complaint is itchy, irritated eyes and the rest of you feels fine, drops put the medicine right where the problem is and work faster on that one symptom.

Shop antihistamine eye drops options
If you haveA blocked, congested nose from allergies
Steroid nasal sprayKnown as: Flonase, Nasacort

Calms the swelling inside the nasal passages, which is what actually blocks airflow. This is the right choice for stuffiness and pressure rather than a runny nose. It is not instant: use it every day and give it several days to build up to full effect.

Shop steroid nasal spray options
Be careful withSudden, severe reaction, hives
Talk to a pharmacist

A reaction that comes on fast, spreads, or includes widespread hives is not a shelf-product situation. Stop and talk to a pharmacist right away. If there is any swelling of the lips, tongue, or throat, or any trouble breathing, treat it as an emergency and call 911.

Ask a pharmacist

Pain and Fever

The pain aisle really comes down to two main relievers that do different jobs: one is the better choice for fever and is gentler on the stomach, and the other actually brings down inflammation. Knowing which problem you have tells you which one to grab.

If you haveHeadache, general pain, fever
AcetaminophenKnown as: Tylenol

Relieves everyday pain and brings down fever. It is gentle on the stomach, which makes it a good first choice for many people, and it is the usual go-to for fever. One thing it does not do is reduce inflammation, so it is not the best pick for a swollen joint or an injury.

Shop acetaminophen options
If you havePain with swelling or inflammation, muscle or joint
NSAIDKnown as: Advil, Motrin, Aleve

Relieves pain and reduces the inflammation behind it, so it is the better choice for a sprain, a swollen joint, or muscle injury. Take it with food to be easier on your stomach, and check with a pharmacist first if you have stomach, kidney, or heart concerns.

Shop nsaid options
If you haveMuscle aches, topical
Topical pain reliefKnown as: Biofreeze, menthol rubs

Rubs or patches you apply right on a sore muscle or joint. They work at the spot that hurts without going through your whole body, which makes them a useful add-on or a good option when you would rather not take an oral pill.

Shop topical pain relief options
Be careful withChest pain, severe or sudden pain
Get help now

Chest pain, or pain that is sudden and severe, is not something to manage from the pain aisle. Call 911 or get emergency help right away. Pain relievers can also mask a problem that needs real attention, so when something feels serious, get it looked at.

Ask a pharmacist

Gut and Digestion

The stomach and gut can go wrong in several different directions, and heartburn, constipation, diarrhea, and nausea each need their own kind of product, so the first step is naming the problem accurately.

If you haveBurning heartburn right now
AntacidKnown as: Tums, Rolaids

Neutralizes stomach acid that is already there, so relief comes within minutes. This is the right pick for occasional heartburn you want gone now. The trade-off is that the relief is short, so it is for the moment rather than for prevention.

Shop antacid options
If you haveFrequent or recurring heartburn
Acid reducerKnown as: Pepcid, Prilosec

Reduces how much acid the stomach makes in the first place, rather than neutralizing what is there. It works more slowly than an antacid but lasts far longer, which makes it the better choice when heartburn keeps coming back. If you need it most days for more than two weeks, talk to a pharmacist.

Shop acid reducer options
If you haveConstipation
Laxative or fiberKnown as: Metamucil, MiraLAX, Dulcolax

Helps the bowels move again, and the gentleness varies. A fiber supplement is the gentlest, everyday option. An osmotic product that draws in water is a middle step. A stimulant laxative is stronger and best kept for occasional use. A pharmacist can point you to the right strength.

Shop laxative or fiber options
If you haveDiarrhea
Anti-diarrhealKnown as: Imodium

Slows the gut down so things firm up and you go less often. It is useful for ordinary, short-lived diarrhea. Stay hydrated while you use it, and skip it in favor of a pharmacist or doctor if you have a fever or see blood.

Shop anti-diarrheal options
If you haveNausea
Anti-nauseaKnown as: Dramamine, Emetrol, Bonine

Settles a queasy stomach. The right one depends on the cause: motion-sickness products are built for travel and movement, while others are aimed at a generally upset stomach. Tell the pharmacist what is triggering it and they will match the product.

Shop anti-nausea options
Be careful withBlood, severe pain, lasting days
Talk to a pharmacist

Blood in your stool or vomit, severe stomach pain, or symptoms that drag on for several days are signals to stop self-treating. Talk to a pharmacist or your doctor. These can point to something that needs a real evaluation rather than another product from the shelf.

Ask a pharmacist

First Aid and Wound Care

Most minor wound care comes down to two simple steps done well, cleaning the wound and then covering it, and picking the right product for the kind of injury you have.

If you haveA minor cut or scrape
Antibiotic ointment plus bandageKnown as: Neosporin, Band-Aid

After rinsing the wound clean with water, a thin layer of antibiotic ointment helps keep germs out and keeps the area moist so it heals better. A bandage over the top protects it and keeps it clean. This is the standard approach for everyday small cuts and scrapes.

Shop antibiotic ointment plus bandage options
If you haveA minor burn
Burn gel or treatmentKnown as: Burn relief gel, aloe

First cool the burn under cool running water for several minutes. A burn gel then soothes the area and helps protect it while it heals. This is for small, surface burns only. Anything large, deep, or blistering badly should be seen by a professional.

Shop burn gel or treatment options
If you haveA blister
Blister careKnown as: Hydrocolloid bandages, blister cushions

A cushioned or hydrocolloid bandage protects a blister from rubbing and pressure so it can heal, and it is generally best to leave the blister intact rather than pop it. The cushion takes the friction off and makes walking or working far more comfortable.

Shop blister care options
Be careful withA deep wound, will not stop bleeding, signs of infection
Talk to a pharmacist

A deep or gaping wound, bleeding that will not stop with steady pressure, or a wound turning red, warm, swollen, or oozing needs real care, not a shelf product. Get it seen promptly. Deep or dirty wounds may also raise a tetanus question worth asking about.

Ask a pharmacist

Skin and Itch Relief

Itching and rashes can come from very different causes, from a bug bite to dry skin to an allergic reaction, and because the cause drives the treatment, naming what you are dealing with is what points you to the right product.

If you haveAn itchy rash or bug bite
Hydrocortisone creamKnown as: Cortizone-10

Calms the inflammation that drives itch and redness, which makes it a solid first choice for a bug bite or a small, localized itchy rash. Use it on a defined patch of skin for a few days. If the rash is spreading or not improving, check in with a pharmacist.

Shop hydrocortisone cream options
If you haveDry, cracked skin
Moisturizer or repair creamKnown as: CeraVe, Eucerin, Aquaphor

Restores moisture and rebuilds the skin barrier so dry, tight, cracked skin can recover. A thicker repair cream or ointment works best on rough spots like hands, heels, and elbows. Applying it right after a shower, while skin is still damp, helps it work.

Shop moisturizer or repair cream options
If you haveAn allergic skin reaction
Antihistamine, oral or topicalKnown as: Benadryl, Claritin, hydrocortisone

When the itch is an allergic reaction, an antihistamine addresses the cause. An oral antihistamine helps when the reaction is widespread, while a topical cream targets a smaller patch. A pharmacist can help you decide which fits your reaction and avoid overlapping products.

Shop antihistamine, oral or topical options
Be careful withA spreading rash, signs of infection, rash with fever
Talk to a pharmacist

A rash that is spreading quickly, shows signs of infection like warmth, swelling, or oozing, or comes alongside a fever needs to be looked at rather than treated from the shelf. Talk to a pharmacist or your doctor so the real cause gets identified.

Ask a pharmacist

When a box is not the answer

An OTC product is the right call for ordinary, mild symptoms. Some signs mean it is time to talk to a pharmacist or see a doctor instead of shopping. Trouble breathing or shortness of breath, chest pain, a high fever, a fever or cough that lasts more than several days or keeps getting worse, symptoms in a baby, or being unsure because you are pregnant or take other medication. None of that means panic. It means a person should look at it, not a label.

Ask a pharmacist
CallTransferRefill